HelpManage User Accounts

The Manage User Accounts tab allows you to view and manage users with access to Sintelix.

There are three sections of information:

• Overview: Summarises the user accounts and sessions.

• Users authenticated by Sintelix: Allows you to view and manage users created in Sintelix using the built-in user management.

• External user repositories: Allows you to view and manage user accounts created and authenticated through external methods of access management.

Select Admin > Manage User Accounts tab to manage users.  

See Set Up User Accounts for information about the different methods for setting up users, which includes internally using Sintelix's built-in user authentication or through external user authentication.

The actions available include:

Column	Display	Action
Email		Change User Email
Password Reset	Reset	Reset a User Password
2FA	Remove	Remove Two Factor Authentication
Account Locked	Unlock	Unlock a User Account
Web Sessions	n	Kill a User's Sessions
User Access		Change a User's Role
Admin Access		Change Admin Access
Security Privileges		Change User Security Groups
		Delete a Single User
	Create User Account	Create a New User
	Import... Export...	Export and Import Users
	Delete Selected	Delete Multiple Users

A single-use password activation token is required for:

• a new user to set their password, and

• a user to reset their password.

If you use Sintelix’s built-in user authentication (rather than external user authentication), we recommend an email account is set up for Sintelix.

When a email account is setup for Sintelix and user accounts have an email address:

• the password activation token can be emailed to new users, and

• existing users can get a password activation token emailed to them to allow them to reset their own passwords.

See Set Up Email Account for Sintelix.

To create a user account in Sintelix:

1. Select the Create User Account button

   Result: The Create User dialog is displayed.

   

2. Enter the user name

3. Enter the user’s email address (optional)

   Result: When an email address is entered, the Send Activation Token by Email option is displayed.

   

   If an email account has not been set up for Sintelix, the Send Activation Token by Email checkbox is greyed out.

   

   See Administrator Email.

4. If you do not want to send the password activation token to the user by email, clear the checkbox.

5. By default, the Privileges dropdown displays the Configurer role.

   Choose the required user role from the dropdown list.
   If you want to set up an account and assign privileges later, select No User Access.

   See Roles and Access Levels.

6. By default, new user accounts do not have Administrator access. To give the user administrator access, select No Admin Access to toggle to Admin Access.

7. Select Create User .

   Result: A message confirms that the user account has been created and displays the user’s password activation token.

   If the Activation Token by Email option was enabled, the status of the email sent is displayed.

   

   If the email was not successfully sent, an error message is displayed.

   

8. If you have not sent the activation token to the user by email, copy the token and provide it to the user so they can activate their account.

   Even if the activation token was sent via email, it is a good idea to keep a copy the activation token in case their is an issue accessing the email. However, you can also Reset a User Password to generate a new activation token.

9. Select Close to clear the message.

To change the user’s email address:

1. Select the Edit icon beside their email address.

2. Enter the new email address.

3. Select Change.

Users can reset their own password from the Log In screen when a Sintelix email account has been set up and the user account has an email address. See Administrator Email and Reset your Sintelix password (User Guide).

To reset a user’s password manually:

1. Select Reset for the user.

Result: A message asks if you want to generate a password activation token.

2. Select OK to confirm.

   Result: The password activation token is displayed in the message displayed.

   
3. Copy the password activation token and provide it to the user.
4. Select Close .

A user can add Two Factor Authentication onto their account, see Setting Two-Factor Authentication.  If required, Administrators can remove the Two Factor Authentication for the user.

1. Select Remove.

2. Select the Remove button to confirm.

A user account will become locked after a number of failed log in attempts, as set the by security policy.

To unlock a user account:

1. Select Unlock.

2. Select Unlock User to confirm.

Depending on the reason for the account becoming locked, it is a good idea for the user password to be reset. See Reset a User Password

When a user has active sessions in Sintelix, you will see the sessions icon followed by the number of active sessions.

To kill a user's active sessions:

1. Select the sessions icon

   Result: The User Sessions dialog is displayed.

   

2. To kill all active sessions, select the Kill Sessions button.

   Result: A success message is displayed.

The User's role defines the level of access to Sintelix capabilities. See Roles and Access Levels

To change a user's assigned role:

1. Select the current role to display the role dropdown:
   

2. Select the role you want to assign the user from the dropdown.

   Result: A confirmation message is displayed.

3. Select Change to confirm the change.

The Admin Access column indicates if the user has Administrator rights in Sintelix.

To assign or remove Administrator access for a user:

1. Select the Admin Access status for the user

   Result: A confirmation message is displayed.

2. Select Change to confirm the change.

The Security Privileges table summarises the user's security privileges including their username and access rights.

In addition, a user can be assigned to security groups which can be assigned to access to Projects, Collections or Networks.

You can add or remove security groups for the user.

1. Select the Security Privileges table

2. Add or remove security groups as required. See Security Groups.

3. Select Change to confirm the change.

   Result:

   If the user is not logged in, the security groups are updated and will apply next time they log in.

   If the user is logged in, the following message is displayed.

   

4. Do you want to force the user log out to apply the changes?

   If yes, select Force Logout.

   If no, select Cancel to apply the changes next time the user logs in.

Once you have deleted a user’s account you cannot undo the action.

Before deleting a user, you can export the users. Importing the exported file will recover missing user accounts. See Export and Import Users.

You can either delete a single user or multiple users.

Delete a Single User

• Select the Delete icon at the end of the user’s record

• Select the Delete User button to confirm.

Delete Multiple Users

• Select the checkbox next to the users you want to delete, and then

• Select the Delete Selected button

• Select the Delete button to confirm.

You can export the Sintelix User Accounts to an encrypted file. This allows you to backup up user accounts or to transfer user accounts.

1. Select the Export... button to download an encrypted file, for example:

   demo.net.sxuseraccounts

2. Select the Import... button and select the required .sxuseraccounts file to upload.

   Result: The user accounts are imported. Any user accounts with the same user name will not be imported. A message dialog is displayed summarising the import results.

The actions available include:

Column	Display	Action
Email		Change User Email
Password Reset	Reset	Reset a User Password
2FA	Remove	Remove Two Factor Authentication
Account Locked	Unlock	Unlock a User Account
Security Privileges		Override User Security Groups
		Delete a Single User

The Security Privileges table summarises the user's security privileges including their username and access rights.

In addition, a user can be assigned to security groups which can be assigned to access to Projects, Collections or Networks.

These settings can be controlled using the external user authentication protocol. If necessary, the Administrator can override the external user authentication protocol to assign the user to Security Groups.

You can add or remove security groups for the user.

1. Select the Security Privileges table

2. Select the Override checkbox to enable changes.

3. Add or remove security groups as required. See Security Groups.

4. Select Change to confirm the change.

   Result:

   If the user is not logged in, the security groups are updated and will apply next time they log in.

   If the user is logged in, the following message is displayed.

   

5. Do you want to force the user log out to apply the changes?

   If yes, select Force Logout.

   If no, select Cancel to apply the changes next time the user logs in.